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Brand Experience Specialist

2 weeks ago

Auckland, Auckland, New Zealand Creative Activation Full time

Creative Activation is the number one retail partner in Australia and New Zealand for Merchandisers, Sales Teams, Brand Ambassadors, Mystery Shoppers and Auditors.

About this Opportunity

We are seeking enthusiastic individuals who excel in communication and customer education to join our Nespresso Brand Ambassador Team. This role offers an excellent chance to represent Nespresso at leading retailers within New Zealand, leveraging your communication skills and passion for coffee to make a meaningful impact.

Key Highlights:

  • Competitive pay rate, plus KPI bonus incentives.
  • Flexible scheduling, with options for Saturday and Sunday shifts, as well as occasional weekday shifts during promotional periods.
  • Comprehensive training in coffee machine knowledge and sales techniques.
  • Local coverage, engaging with customers at various stores across different areas.

Your Key Responsibilities

  • Communicate effectively with customers, providing exceptional service and building rapport.
  • Educate customers about Nespresso coffee machines, highlighting their features and benefits.
  • Drive sales by converting engaging conversations into successful sales.
  • Promote Nespresso's brand values and promotional campaigns, enhancing customer understanding and brand loyalty.

What We're Looking For

  • A strong communicator, able to articulate information clearly and build relationships with diverse customers.
  • A customer educator, focusing on teaching customers about products and enhancing their shopping experience.
  • A product knowledge expert, with a keen interest in coffee and the ability to quickly grasp and convey detailed product information.
  • A sales-driven individual, confident in turning customer interactions into sales and brand advocacy.
  • A reliable and independent person, possessing a reliable mode of transport and the ability to work independently.