Alpine Operations Manager
1 week ago
We are seeking a highly skilled and experienced leader to join our team as an Alpine Operations Manager. In this role, you will be responsible for leading and managing the day-to-day operations of our Rental Department.
Key Responsibilities:- Oversee the recruitment, training, and development of staff within the Rental Department
- Ensure effective leadership, coaching, and mentoring to achieve high-performance standards
- Develop and implement strategies to optimize service quality, safety, and efficiency
- Manage inventory, stocktakes, and equipment maintenance to minimize shrinkage
- Collaborate with cross-functional teams to ensure seamless operations and excellent customer service
- Minimum two years of leadership experience in a rental business environment
- Minimum three seasons of experience in servicing and repairing ski and snowboard equipment
- Excellent communication and customer service skills, with ability to lead others in these areas
- A practical problem solver with ability to remain calm under pressure and plan ahead
- Ability to develop effective ongoing relationships with staff, guests, and stakeholders
- Competitive salary: $NZ 90,000 - $120,000 per annum
- 3 Peak winter season pass (Full Time crew)
- Discounted day passes at other ski areas
- Transport to/from mountains
- Fantastic wellbeing support for all staff
- Nutritional hot crew meals each day (Discounted)
- Discounts at many local eateries, bars, breweries, and retail outlets
- Regularly organised social activities off mountain
- Cool recognition programmes with prizes
- Earn and learn – free ski lessons (Full Time crew)
NZ Ski Limited is a proud supporter of Winter Pride and has pledged to continue providing a working environment that embraces and values diversity and inclusion. We care for our staff and guests, operating in a safe and inclusive environment.
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