Dispute Mediator
1 week ago
Job Summary: We are seeking a Dispute Mediator (Tenancy) to join our team, responsible for providing expert mediation support to resolve disputes between landlords and tenants. As a key member of our dispute resolution team, you will work collaboratively with colleagues to deliver high-quality services that meet the needs of our clients.
Key Responsibilities:
- Providing mediation support to resolve conflicts between landlords and tenants
- Assisting clients in navigating the residential tenancies system
- Working closely with other team members to ensure effective case management and outcomes
- Developing and maintaining strong relationships with clients and stakeholders
Required Skills and Qualifications:
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Strong analytical and problem-solving skills
- Knowledge of the Residential Tenancies Act 1986 and associated statutes
- Previous experience in conflict resolution or a related field
About MBIE:
Our goal at MBIE is to create a better future for all New Zealanders by creating a resilient and high-performing economy. We achieve this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities, and works to ensure quality housing is more affordable.
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Mediator (Tenancy)
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