Product Specialist

6 days ago


Christchurch, Canterbury, New Zealand Healthy Planet Full time
Job Summary

We are seeking a highly motivated Product Specialist to join our team at Healthy Planet. As a Product Specialist, you will be responsible for demonstrating and explaining products, methods or services while processing sales quickly, accurately and efficiently.

This is a part-time position, ideal for individuals who have a strong background in holistic health, nutrition, health and wellness, customer service and are passionate about living an active lifestyle.

Key Responsibilities:
• Engage in meaningful conversations with customers and deliver exceptional customer service
• Drive sales to achieve the required daily, weekly and monthly targets
• Work well in a team environment and use available resources to ensure that the customer and store expectations are met
• Provide customers with relevant information, products and guidance regarding their natural health needs
• Replenish and stock merchandise appropriately on displays
• Maintain a safe, clean and organized working and shopping environment
• Maintain an in-depth knowledge of vitamins, supplements, and other health and beauty items in the department
• Process transactions via POS system
• Comply with all company rules, regulations, policies and sanitation standards

Requirements:
• Must have knowledge of natural health, including vitamins, supplements, and nutrition
• 1-2 years of Health Product Knowledge is an asset
• Basic understanding of sales principles and customer service practices
• Ongoing and up-to-date knowledge regarding nutrition trends and attaining optimal health
• Knowledge of customer and market dynamics and requirements
• Strong communication, interpersonal and organizational skills
• Ability to read, write and effectively communicate in English with customers, peers and management
• Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business
• Ability to work as part of a team and take initiative independent of direct supervision
• Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, lifting and climbing ladders
• Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
• Available to work a variety of hours, which may include early mornings, evenings, weekends and overnight shifts

What We Offer:
• Awesome work environment and company culture
• Medical Benefits and flex spending account for Full-time employees
• Career-focused continuing education
• Internal opportunities for growth

We offer a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability.

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