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Product Visionary

1 week ago


Auckland, Auckland, New Zealand ASB Bank Full time

ASB Bank: A Great Place to Work

At ASB Bank, we're passionate about delivering exceptional customer experiences by leveraging innovative tools and technologies. Our award-winning team is dedicated to creating secure, functional, and performant products that exceed customer expectations.

We're seeking an experienced professional to join our Customer Tribe, driving process transformation and automation initiatives. The ideal candidate has a strong background in product ownership or transformation, BPM/automation, or financial industries, with expertise in change management, innovation, and decision-making.

In this role, you'll be responsible for developing customer-centric products and services, building a clear understanding of customer needs, and creating a roadmap for stakeholders. You'll collaborate with internal customers to create well-groomed backlogs, convey the strategic vision and Tribe's goals to squads, and work with vendors, suppliers, and partners to build modern features enabling front-line staff to provide better customer experiences.

This role offers numerous opportunities for personal and career growth, flexible working styles, extra holidays, and parental benefits. We're a diverse and inclusive organization committed to providing a safe learning culture, fostering innovation, and celebrating together.

  • Develop a clear understanding of customer needs and create a roadmap to stakeholders.
  • Collaborate with internal customers to create well-groomed backlogs.
  • Convey the strategic vision and Tribe's goals to squads, ensuring it's upheld throughout delivery.
  • Work with vendors, suppliers, and partners to build modern features enabling front-line staff to provide better customer experiences.
  • BUILD collaboration within the Tribe and wider leadership team to manage risks, dependencies, controls, and blockers.
  • Balance end-to-end squad activities alongside release and change management processes.
  • Define, prioritize, and refine squad and tribe backlogs considering the future direction of banking, value benefits, and legislative requirements.
  • Foster a safe learning culture and manage critical service lifecycles.