Patient Services Assistant

1 week ago

Hamilton, Waikato, New Zealand Anglesea Hospital Full time

Our Vision

At Anglesea Hospital, our vision is to deliver exceptional elective surgical services to our patients. We believe that by working together as a team, we can achieve this goal and make a real difference in the lives of our patients.

We are seeking a highly motivated and organised Receptionist to join our dynamic administration team. This part-time role offers an exciting opportunity for an individual with exceptional communication skills and a strong focus on teamwork.

Key Responsibilities
  • Greet and assist patients, visitors, medical specialists, contractors, and third-party representatives with professionalism and courtesy.
  • Maintain a clean, organised, and welcoming front desk area.
  • Offer information or directions as needed, answering questions with clarity and professionalism.
  • Manage inquiries and direct visitors to the appropriate departments or individuals based on their needs.
  • Manage emails, respond in a timely manner, and redirect any required.
  • Answer, screen, and direct incoming calls, ensuring that messages are conveyed promptly and accurately.
Requirements
  • Minimum 2 years of experience as a Receptionist in healthcare or similar professional environment preferred.
  • Excellent communication and interpersonal skills, with the ability to interact with a wide range of stakeholders.
  • Strong organisation and time management skills, with the ability to prioritise and multitask effectively.
  • Proficiency in using Microsoft Office suite, including Word, Excel, and Outlook.
  • Attention to detail and a commitment to maintaining accurate records.

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