Financial Data Analyst
6 days ago
Kiwibank is seeking a skilled Data Remediation Expert to join our team. In this role, you will play a critical part in delivering remediation for our customers by sourcing and developing datasets for remediation cases, calculating refund payments, and communicating with impacted customers. You will work closely with stakeholders to analyze data, identify ongoing problems, and propose solutions, ultimately contributing to our mission of making a positive impact on our customers and the community.
Responsibilities
Your key responsibilities will include:
- Sourcing and developing datasets for remediation cases
- Calculating refund payments and communicating with impacted customers
- Analyzing data to identify ongoing problems and potential solutions
- Developing comprehensive business rules documents
- Preparing datasets for execution
- Proposing and supporting remediation plans
Requirements
To succeed in this role, you will require 5+ years of experience in data or insights analysis, with strong attention to detail and accuracy in data handling. Proficiency in SQL and analytics tools such as R is essential, as well as experience with Power BI or other similar reporting tools. Strong analytical and problem-solving skills, along with effective stakeholder relationship management and communication skills, are also crucial. Experience in banking product and operations is highly desirable.
What We Offer
We offer an exciting opportunity to join a dynamic team and contribute to making a real difference in the lives of our customers. Kiwibank values flexibility, growth, and challenging yet rewarding work environments. Our goal is to empower our employees to thrive, both personally and professionally. At Kiwibank, we strive to foster a culture of belonging and inclusivity, where everyone can feel valued and supported.
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