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Service Desk Support Professional

2 weeks ago

Christchurch, Canterbury, New Zealand The Warehouse Part time

Job Description

We are seeking a highly skilled and dedicated individual to join our team as a Customer Service Team Member. In this role, you will be responsible for delivering exceptional customer service, resolving customer inquiries, and supporting the overall operations of our store.

Responsibilities

  • Provide top-notch customer service and resolve customer complaints
  • Process returns, exchanges, refunds, and transfers efficiently
  • Work closely with the Loss Prevention team to maintain store safety and security
  • Assist with supervising and supporting the Checkout area as needed

Requirements

  • Previous experience in retail, hospitality, or a customer-facing role
  • Excellent communication and problem-solving skills
  • Ability to work well under pressure and multitask

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment