Senior Hospitality Lead
6 days ago
About Our Team
We are a close-knit team at Homes, passionate about delivering exceptional dining experiences. As a Restaurant Manager, you will play a critical role in driving our success, working closely with our staff to achieve outstanding results.
Key Performance Indicators
- Maintain high standards of customer service, ensuring a positive experience for all patrons.
- Drive business growth through effective marketing and promotion strategies.
- Optimize inventory levels, reducing waste and increasing efficiency.
- Develop and implement budgets and rosters, ensuring effective resource allocation.
- Supervise front and kitchen staff, promoting a positive and productive work environment.
- Collaborate with cooks or chefs to plan menus, driving sales and customer satisfaction.
- Respond promptly to customer complaints, resolving issues efficiently and fairly.
Requirements and Qualifications
- At least two to three years of experience in a fine dining restaurant, preferably with a Level 4 qualification in hospitality.
- Ability to work flexible hours, including weekends and public holidays.
- Able to work late evenings, especially on weekends when our establishment closes later.
- No criminal history, ensuring a safe and secure working environment.
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