Client Experience Manager

2 days ago


New Plymouth, Taranaki, New Zealand Sidecar Doughnuts Full time
Client Experience Manager (Cosmetic Nursing)

About Our Team

We strive to enhance our clients' facial appearance and provide a positive experience. Our cosmetic nurses deliver advanced skin treatments for natural-looking results.

Your role as a receptionist will ensure the client experience is exceptional at every touch point. We value excellent customer service, communication, and sales skills.

Key Responsibilities and Tasks

  • Friendly communication with clients via phone, social media, email, or in person
  • Maintaining an organized working environment with the team
  • Directing clients towards suitable treatment or product offerings
  • Accurate client payment and clinic metric records
  • Conveying our values on public platforms
  • Upholding medical professionalism and confidentiality

Benefits

  • Supportive team culture
  • Paid on-the-job training and ongoing skill development support
  • Flexible part-time schedule
  • Free parking at the clinic
  • Annual remuneration reviews
  • Beautiful working space with walk breaks
  • Skin benefits

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