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Claims Specialist

2 weeks ago


Auckland, Auckland, New Zealand Sedgwick Full time

Company Overview

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  • Sedgwick is a leading global company in the insurance industry, dedicated to its core values and caring for its customers.
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Job Description

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We are seeking an experienced claims specialist to join our major and complex loss team as a liability insurance adjuster. The ideal candidate will have had experience in resolving and settling insurance claims, with skills that can be translated to the assessment, quantification, and settlement of liability losses.

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The successful candidate will facilitate and assist with the settlement of major and complex liability insurance claims, including:

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  • Adjuster site visits and inspections
  • Discussion of circumstances of the loss with the insured and other parties
  • Appointment of and liaison with industry experts
  • Preparation of reports to the insurance company/client in a timely manner
  • Calculation, negotiation, and delivery of settlement outcomes including attendance at Dispute Tribunals
  • Recovery from responsible parties
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Main Duties and Responsibilities

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  • Manage a significant file load, meet individual performance targets, and deliver a high standard of work at all times
  • Develop professional relationships with insurers and brokers as well as wider networks and relationships within the industry
  • Deliver expected levels of customer service
  • Participate in ongoing training and developmental opportunities and mentoring programmes, thus contributing to the ongoing development of skills in the team.
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Benefits Of Working for Us

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  • Ability to learn and develop yourself further professionally through our MCL career progression pathway, Sedgwick University and external liability/law courses.
  • We value and welcome diversity, acknowledging the strength this gives us as a team.
  • Great team culture with a mindset for internal career development.
  • Access to Employee Assistance Programme (EAP).
  • Wellbeing benefits such as wellness allowance, life insurance and critical illness insurance, discounted medical insurance.
  • Celebrate your birthday with a day off each year.