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Call Centre Team Member

3 weeks ago

Wellington, Wellington, New Zealand Randstad Full time

We have an exciting opportunity for a Call Centre Team Member to join our team in Whanganui. As a key member of our team, you will be responsible for providing exceptional customer experiences through inbound calls and email.

About the Role

This is a close-knit, team environment focused on delivering exceptional care and support to the public. We have seen significant growth over the past year, and we are looking for strong team players to join us in this exciting role.

Key Responsibilities

  • Answering and responding to a range of inquiries via inbound calls and email
  • Processing payment requests
  • Adhoc administration duties
  • Working across multiple systems

Requirements

  • Good communication skills both written and verbal
  • Natural team players, able to work collaboratively, as well as autonomously
  • Strong experience in both customer service/contact centre or administration
  • Tech-savvy