Guest Services Director

2 weeks ago


Wellington, Wellington, New Zealand Novotel Full time

About Us

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We are a global hotel chain that operates over 4,000 hotels across more than 100 countries. Our mission is to deliver exceptional guest experiences and create memorable moments for our guests.

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Our Values

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We value teamwork, respect, integrity, and innovation. We believe in empowering our team members to make decisions and take ownership of their work, while also providing them with the support and resources they need to succeed.

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How You Will Contribute

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You will contribute to our mission by delivering high-quality service, ensuring seamless operations, and developing and implementing new procedures to improve customer satisfaction and loyalty.

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What We Look For

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We look for team members who share our values and are passionate about delivering exceptional guest experiences. You should possess strong organizational skills, be a motivated team player, and have a proactive approach to work.

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Your Career Growth

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We offer opportunities for career growth and development, including access to our Accor Academy and discounts on Food & Beverage + Accommodation Worldwide. We also offer Accor's Parental Leave Scheme to support your personal and professional goals.

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