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Helpline Community Outreach Coordinator

1 week ago

Auckland, Auckland, New Zealand Presbyterian Support Northern Full time

We believe everyone should be able to contribute to their community and thrive. Our team works together to provide access to critical health and social services across Northern New Zealand.

About the Role

This is a unique opportunity to work as a Lifeline Counsellor, answering calls and text messages from our helplines. You will work allocated shifts on a fortnightly basis, including day and evening shifts, and one weekend shift every two weeks.

All shifts are worked in the office in Epsom, with no remote work options available.

Your Skills and Experience
  • You will have a Social Services related degree (Counselling or Social work) and experience providing counselling support.
  • Able to work flexible working hours, including evenings and weekends.
  • Have a passion for supporting people when they are most distressed in a way that is empowering and effective.
  • Can work 32 hours a week.
  • Live in Auckland.
Why Work with Us?

We value diversity and inclusion in our workplace. You can expect a welcoming environment where your contribution is valued. We are accredited as a dementia friendly organisation, Domestic Violence Free employer, member of Diversity Works, and member of the Pride Pledge.

In addition to making a significant impact on the wellbeing of others and saving lives, we offer

  • Monthly professional external supervision
  • Additional pay for overnight shifts and late weekend shifts
  • Opportunities for ongoing professional and career progression
  • An opportunity to have your personal development financially supported through our PSN scholarship programme
  • Access to free professional and external counselling, support and advice through our Employee Assistance Programmes
  • A range of discounts from services and products through our BOOST programme
  • Recognition if you successfully refer any friends or family to work for PSN
  • Formal recognition of your service, from five years of service with us
  • Kiwi saver paid in addition to your wages
  • Ability to purchase up to an extra 10 annual leave days