IT Support Professional

5 days ago


ManawatuWanganui, New Zealand Objective Corporation Full time

Your Focus Areas
As a Junior Software Support Analyst, your main responsibilities include:

  • Providing remote technical support to customers, diagnosing issues, and offering effective solutions within agreed service levels.
  • Maintaining up-to-date knowledge of Objective solutions and related environments.
  • Setting up and managing testing systems and lab equipment for efficient problem duplication.
  • Owning technical support for assigned customers and building strong relationships with their key technical contacts.

Requirements and Skills
To succeed in this role, you will need:

  • General knowledge of Microsoft operating systems.
  • Exposure to Relational Database Management Systems such as MySQL or SQL Server.
  • Effective problem-solving skills.
  • Understanding of cloud computing models and SaaS solutions.
  • Good communication skills.


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