Sales and Service Specialist, Merchandising Expert

7 days ago


Christchurch, Canterbury, New Zealand Farmers Trading Company Ltd Full time
Sales and Service Specialist, Merchandising Expert

As a leading department store in New Zealand, we understand the significance of delivering exceptional service to our loyal customers. Our team is committed to providing an unforgettable shopping experience that meets their unique needs.

We are seeking a highly experienced Sales and Service Specialist, with at least 3 years of personalized retail selling experience, to join our Riccarton store team. This role offers a fantastic opportunity to develop your merchandising skills and provide exceptional customer service by:

  • Creating visually appealing displays of our varied product ranges
  • Setting up promotions correctly and on time to ensure clear offers for our customers
  • Implementing and maintaining new season plans to showcase our merchandise effectively

As a sales and service expert, you will be responsible for consulting with customers to help them find product solutions, working across multiple departments to provide product advice, and coaching and supporting team members new to retail. You will also lead by example at all times, demonstrating a positive attitude and can-do spirit.

This role involves working on Monday, Tuesday, Wednesday, Thursday, and Sunday, with flexibility required during extended trading hours and Christmas. We need someone who is energetic, positive, and has a strong work ethic.

To succeed in this role, you will require:

  • 3-4 years of retail experience in a personalized service and selling role
  • Previous in-store styling/personal shopping experience
  • Experience setting up promotions and implementing new season adjacency plans
  • A good understanding of merchandising principles


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