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Customer Experience Associate

2 weeks ago

New Plymouth, Taranaki, New Zealand The Warehouse Group Part time

About Us

The Warehouse Group is a proud New Zealand retailer with a long history of serving our communities. We operate several brands, including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket.

Your Opportunity

We are seeking a highly skilled and motivated individual to join our team as a Customer Service Team Member. This exciting role offers a range of challenges and opportunities for growth and development.

Key Responsibilities

  • Providing exceptional customer service
  • Processing returns and exchanges
  • Supporting our Loss Prevention team
  • Ensuring the safety of our store

Requirements

To succeed in this role, you will need:

  • Previous experience in retail, hospitality, or a customer-facing role
  • A positive, can-do attitude
  • Strong attention to detail
  • The ability to undertake heavy lifting, climbing ladders, and being on your feet for long periods