Marine Life Center Manager

3 days ago


Auckland, Auckland, New Zealand SEA LIFE Full time
Team Leader Opportunity

We are looking for a skilled Guest Services Supervisor to lead our Admission and Guest Experiences teams at SEA LIFE Kelly Tarlton's Auckland. As a key member of our team, you will be responsible for driving commercial success and delivering exceptional guest experiences.

Responsibilities include:

  • Driving revenue growth through upselling and maximizing guest engagement opportunities.
  • Developing and implementing strategies to improve operational efficiency and reduce costs.
  • Mentoring and developing the skills of our Guest Experience and Admissions team members.
  • Managing rostering, budgeting, and performance evaluation processes to optimize efficiency.
  • Providing excellent customer service and resolving guest complaints in a timely manner.
  • Collaborating with the Education Program team to deliver educational content to schools and groups.


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