Client Relationship Specialist
1 week ago
About Hoop Limited
Hoop Limited is a leading NZ merchandising support company, with a field team of over 300 merchandisers who look after our clients' products in various stores around New Zealand. We are currently looking for a Client Relationship Specialist to join our team.
The ideal candidate will have excellent customer focus and communication skills, as well as industry experience and the ability to analyse information from a range of sources. They will also be systems orientated with Microsoft Excel, Outlook, Word, and PowerPoint to an intermediate level.
Job Description
The Client Relationship Specialist will be responsible for managing client relationships and ensuring that all client support and administration functions are completed on time and to standard. This will include managing client briefing, activity, reporting, and other information to retain and grow business, as well as collating merchandising images, data, call reports, and other key information to provide timely and relevant feedback to clients and management.
Requirements
- Customer focus and excellent communication skills
- Industry experience
- Ability to analyse information from a range of sources
- Systems orientated with Microsoft Excel, Outlook, Word, and PowerPoint to an intermediate level
- Preferably tertiary qualified
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