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Operations Team Lead

2 weeks ago

Wellington, Wellington, New Zealand Wellington City Council Full time

Job Description:
This role requires an individual with excellent interpersonal and communication skills, ideally with experience in the sports and recreation industry. As a Senior Operations/Customer Service team member, you will be responsible for providing exceptional customer service, working collaboratively with Duty Managers, and assisting with the running of the facility. This is a full-time permanent position, offering opportunities for personal development and leadership growth.

About Us:
The Wellington City Council values its people and offers a fun and rewarding environment. You will be part of a team that invests in your personal development, provides discounted gym memberships, and opportunities to upskill.

Responsibilities:
- Providing exceptional customer service
- Collaborating with Duty Managers to run the facility
- Training new employees and maintaining team motivation
- Assisting in keeping the team motivated and maintaining a high level of service to our communities