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Food Service Manager

3 weeks ago

New Plymouth, Taranaki, New Zealand Compass Group New Zealand Full time

We are seeking a skilled Catering Supervisor to join our Air New Zealand New Plymouth Lounge team. In this role, you will play a vital part in delivering exceptional customer experiences and supporting the overall success of our business. If you have a passion for delivering outstanding service, a keen eye for detail, and a drive to succeed, we encourage you to apply.

About Us

Compass Group New Zealand is the leading and largest food and support services provider across multiple industries. Our sub-brands manage various industry sectors, specializing in turning ordinary acts of service into extraordinary experiential moments for our clients. We prioritize innovation and teamwork, transforming experiences from being good to great.

Our company values RESPECT, GROWTH, and TEAMWORK, which guide our commitment to building an inclusive environment for all employees. We celebrate diversity and are committed to equal opportunities. Successful candidates must be able to pass pre-employment checks satisfactorily and possess NZ residency or a valid NZ work visa.

Job Description

The Catering Supervisor will be responsible for:

  • Delivering professional customer service by providing a warm and friendly welcome to all guests.
  • Maintaining clean and tidy dining and kitchen areas, adhering to health and safety regulations.
  • Supervising, training, and coordinating staff to ensure seamless service delivery.

Key requirements include:

Required Skills and Qualifications
  • Proven experience in customer-facing roles, preferably in a catering environment.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Flexible and adaptable, with a strong work ethic.

Our comprehensive benefits package includes:

Benefits
  • Comprehensive Training & Development: Access to online learning programs, apprenticeships, and NZQA qualifications to support your career growth.
  • Formal Career Paths: We offer formal career paths to help you achieve your professional goals.
  • Rewards & Recognition: Celebrate your achievements with our Star Awards, Service Awards, and annual performance bonuses.
  • Health & Safety Focus: A commitment to providing a safe and healthy work environment, prioritizing the well-being of employees and customers.