Frontline Ambassador

2 weeks ago


Hastings, Hawke's Bay, New Zealand Napier City Council Full time

Join Our Team as a Frontline Ambassador

We are seeking an enthusiastic individual to join our team as a Visitor Services Team Member. This is a Fixed Term, part-time role (33 hours over 4 days) where you will play a crucial role in creating memorable experiences for our guests across our reception, retail, café and food service spaces.

About the Role

As a Visitor Services Team Member, you will be the first point of contact for many of our visitors. You will be confident in dealing with people face to face, listening to visitor's needs and delivering a consistently high level of service at all times.

Key Responsibilities

  • To provide excellent customer service to all visitors
  • To be confident in dealing with people face to face
  • To listen to visitor's needs and deliver a consistently high level of service

What We Offer

  • An opportunity to work in a dynamic and diverse environment
  • The chance to make a real difference in the lives of our visitors
  • Ongoing training and development opportunities
  • A supportive and inclusive team culture