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Product Category Manager

1 week ago

Auckland, Auckland, New Zealand Unilever Full time

About Us

At Unilever, we have a long tradition of being a progressive, responsible business. Our founder William Lever launched the world's first purposeful brand, Sunlight Soap over 100 years ago, and it's at the heart of how we run our company today.

We're committed to galvanising a stronger, more inclusive, equitable and regenerative economy for all. In 2022, Unilever Australia & New Zealand became a Certified B Corporation (B Corp), joining a growing network of organisations dedicated to this cause.

About the Role

The Customer Manager is responsible for driving key business outcomes and fostering strong relationships both internally and externally. This includes delivering turnover, customer profitability, and total trade spend budgets for their category, as well as developing and delivering joint business and promotional plans with the customer.

Key Responsibilities

  • Delivery of turnover, customer profitability, and total trade spend budgets for their category
  • Developing strong relationships with both internal and external customers
  • Developing and delivering joint business and promotional plans with the customer
  • Day-to-day administration and evaluation of the product portfolio
  • Leading range and merchandising reviews (where appropriate)
  • Working with the lead to develop and deliver the local customer strategy plan
  • Delivering key category team initiatives at the customer level
  • Working with the Customer Service Team to ensure customer service issues are resolved efficiently

What You'll Need

To succeed in this role, you'll need:

  • Experience in FMCG Account Management
  • Great Networking abilities
  • Business Development experience
  • Excellent commercial acumen with proven ability to solve problems and create sustainable value
  • Selling & Negotiation skills
  • Relationship building
  • Bias for action, attention to detail
  • Ability to 'mine' market data
  • Good presentation skills

Our Culture

The core of Unilever's culture is captured as Human, Purposeful, Accountable. We're a dynamic, flexible, and inspiring work environment that truly cares about your wellbeing, values what you do, and celebrates your success.