Luxury Concierge Manager

5 days ago


Auckland, Auckland, New Zealand So Auckland Full time

At SO/ Auckland, we pride ourselves on delivering unparalleled luxury experiences to our discerning guests. As a dynamic and results-driven Head Concierge, you will be responsible for leading our Concierge team in providing exceptional personalized service.

The ideal candidate will possess a proven track record in managing and motivating teams, with experience in a 4 or 5-star hotel environment. You will be an expert in creating memorable experiences for our guests, ensuring that every interaction is seamless and tailored to their individual needs.

You will oversee the day-to-day operations of the Concierge team, including coordinating with other departments to ensure seamless delivery of services. Your attention to detail, excellent communication skills, and ability to remain calm under pressure will be essential in this role.

We offer a competitive salary and benefits package, including staff meal provision, dry-cleaning of uniform, and international accommodation and retail discounts across Accor and Ennismore hotels and properties.

In return for your dedication and expertise, you can expect:

  • A rewarding career opportunity with a globally recognized brand
  • Ongoing professional development and training
  • Recognition and reward for outstanding performance

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