Destination Expertise Specialist

5 days ago


Auckland, Auckland, New Zealand The Travel Coorporation Full time

About Adventure World

Adventure World is a leading provider of curated soft-adventure trips to some of the world's most exotic and unique destinations. With over 40 years of experience, we specialise in crafting uniquely fresh worldwide itineraries and offering first-class service and unparalleled choice.

Our Ethos

We pride ourselves on authentic, responsible travel experiences that immerse our guests in local cultures and wildlife. Our dedicated team of 'Destination Experts' work tirelessly to create unforgettable journeys that set the stage for true discovery.

About the Job

We are seeking a highly organised and communicative Client Services Officer to join our Auckland team. In this role, you will be responsible for supporting our Destination Experts and ensuring seamless client interactions.

Key Responsibilities

  • Liaising with clients through phone calls and email correspondence to address and resolve issues
  • Actioning all incoming communication from suppliers and updating files accordingly
  • Verifying invoices from suppliers match costs loaded into the booking system
  • Notifying Reservations of any file updates and highlighting important notes from suppliers
  • Liaising between Reservations and suppliers to finalise booking arrangements
  • Collating and dispatching paper or email documentation and airline tickets for all paid bookings based on documentation policy

Requirements

  • Strong organisational skills and ability to manage conflicting priorities
  • Knowledge and experience with Microsoft Office Suite, including Word, Excel, and PowerPoint
  • Prior experience within a customer-focused role is highly desirable
  • Call Centre or Administration experience is highly desirable
  • Personal travel experience and a genuine interest in geographical knowledge are an advantage


  • Auckland, Auckland, New Zealand Your Getaway Destinations Full time

    About the RoleWe're looking for a highly motivated Destination Booking Specialist to join our team at Your Getaway Destinations. As a remote position, this role involves coordinating travel bookings and delivering exceptional client service.Main Responsibilities:Coordinate travel arrangements for clients, including flights, accommodations, transportation,...


  • Auckland, Auckland, New Zealand New Zealand Government Full time

    About the RoleThis position involves working closely with New Zealand tourism operators to develop and promote the country's product offering. The role requires strong communication and project management skills, as well as the ability to work collaboratively across different teams.ResponsibilitiesDevelop and implement product marketing strategies to support...


  • Auckland, Auckland, New Zealand Happy Vibes Travel Full time

    About the Job:Happy Vibes Travel seeks a skilled Remote Itinerary Specialist to join our team. In this role, you will be responsible for planning and selling transportation, accommodations, insurance, and other travel services to clients worldwide.Core Responsibilities:Serve as primary customer contact, providing premium concierge-level service to travelers...


  • Auckland, Auckland, New Zealand Mercy Hospice Full time

    About Us: At Mercy Hospice, we strive to deliver exceptional care to our patients. Our commitment to enhancing clinical services and fostering the growth and development of our nursing workforce has led to the creation of a new opportunity for a Clinical Nurse Specialist – Maori Health (CNS-MH).">Role Overview: This role is designed to further acknowledge...


  • Auckland, Auckland, New Zealand In - Auckland (Aklal) Full time

    Job DescriptionWe're looking for a skilled Event Coordinator and Marketing Specialist to elevate our restaurant, bar, and exclusive event spaces into must-visit destinations. This newly created role offers the opportunity to shape our event offering, bring our unique spaces to life, and craft experiences that stand out in a competitive market.Curate...


  • Auckland, Auckland, New Zealand Just Group Full time

    **About the Role**We are seeking a fashion-forward sales specialist to join our team at Portmans in Albany. As a key member of our sales team, you will be responsible for providing exceptional customer service and styling advice to our customers.To succeed in this role, you will need to be passionate about delivering exceptional sales results, have a...


  • Auckland, Auckland, New Zealand Head Medical Full time

    Head Medical: A Premier Healthcare DestinationWe are currently seeking a skilled and experienced Gastroenterologist to join our team at Te Toka Tumai Auckland. This is an exceptional opportunity for a medical professional to contribute to the delivery of high-quality patient care in a leading teaching hospital environment.About the RoleThis permanent...


  • Auckland, Auckland, New Zealand The University Of Auckland Full time

    Professional Development and GrowthThe University of Auckland's Maori Graduate programme offers a unique opportunity for Maori graduates to develop their skills and expertise in a dynamic and supportive environment. Through our 12-month rotational programme, graduates will gain hands-on experience in various specialist areas, including Human Resources,...


  • Auckland, Auckland, New Zealand Bridgestone Nz Ltd. Full time

    Bridgestone New Zealand Ltd is a leading provider of tyre solutions and services in the country. As part of the global Bridgestone Corporation, we focus on delivering exceptional customer experiences and promoting sustainable mobility.The OpportunityThis exciting opportunity allows you to join our vibrant Contact Centre Sales team and contribute to achieving...


  • Auckland, Auckland, New Zealand Studentuniverse Full time

    **About the Role**As a Leadership Development Specialist, you will play a key role in maintaining the relationship between the Global Leadership L&D team and the NZ L&D team. This involves ensuring an effective onboarding process for all new leaders in the NZ business.You will conduct training needs analysis with NZ business leaders and collaborate with the...


  • Auckland, Auckland, New Zealand Tangram Full time

    About Our Team:Tangram is a diverse and dynamic team of professionals dedicated to providing exceptional transportation services to our customers.We value safety, efficiency, and customer satisfaction above all else, and we're looking for like-minded individuals to join our team.The Job:We're seeking a Transportation Specialist to join our team. As a key...


  • Auckland, Auckland, New Zealand Van Cleef & Arpels Full time

    **Welcome to Van Cleef & Arpels**We are a luxury Maison with a rich history and heritage. Our boutique is a destination for those who appreciate the finest in craftsmanship, design, and excellence.In this role, you will have the opportunity to be an ambassador of our brand, showcasing our expertise and passion to clients from around the world.As a sales...


  • Auckland, Auckland, New Zealand Your Getaway Destinations Full time

    Job OverviewYour Getaway Destinations is seeking a skilled Travel Experience Coordinator to enhance our team. This remote role focuses on coordinating travel bookings and ensuring exceptional client communication and service.Key Responsibilities:Facilitate travel arrangements for clients, including flights, accommodation, transport, and activities,...


  • Auckland, Auckland, New Zealand Tourism New Zealand Full time

    BenefitsAs a member of our global whānau, you'll have access to:A dynamic and supportive work environmentOpportunities for professional growth and developmentA chance to be part of a team that makes a real difference in promoting Aotearoa New Zealand as a holiday destination


  • Auckland, Auckland, New Zealand Provoke Solutions Full time

    Auckland, New Zealand Managed Services - NZWe are seeking a Customer Success Engineer to join our dynamic team at Provoke Solutions. This role requires you to be either a NZ Citizen or permanent resident to apply for this position due to the nature of the project you will be working on.Our Mission:We're not just about meeting expectations but exceeding them....


  • Auckland, Auckland, New Zealand black Full time

    About the RoleThe Docs Team at Canva is looking for a technical frontend specialist to help build a powerful and simple Docs editor. This role requires strong expertise in Typescript, React, and MobX, as well as excellent problem-solving skills and the ability to work collaboratively with team members.


  • Auckland, Auckland, New Zealand Air New Zealand Full time

    Global Payroll and Time & Labour SpecialistWe are seeking an experienced Senior Systems Analyst with expertise in PeopleSoft HCM Time & Labour to join our dynamic team in Auckland. As a Global Payroll and Time & Labour Specialist, you will be responsible for maintaining, enhancing, and optimizing our PeopleSoft HCM Global Payroll and Time & Labour...


  • Auckland, Auckland, New Zealand Auckland Transport Full time

    Auckland Transport is driving transformation in Auckland, creating a vibrant city that moves. Our mission is to connect people and places through seamless journeys. As part of our Traffic Engineering team, you will be responsible for delivering projects and programmes that promote sustainable travel, improve safety, and enhance the road network.**Our Vision...


  • Auckland, Auckland, New Zealand Mastercard Full time

    Our TeamWe are a dynamic and collaborative team of Global Operations Specialists working together to deliver exceptional results for our clients. As a key member of our team, you will have the opportunity to work on challenging projects, develop your skills and expertise, and make a meaningful impact on our clients' businesses.With a focus on operational...


  • Auckland, Auckland, New Zealand New Zealand Post Full time

    Operations and Analysis SpecialistWe're seeking an Operations and Analysis Specialist to join our team and play a key role in ensuring that data and insights shape our decision-making.You'll lead a high-performing team of analysts responsible for extracting meaningful insights from data and translating them into actions that enhance performance across our...