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Customer Experience Specialist
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At UPS, we strive to provide our customers with an exceptional experience. To achieve this goal, we need talented individuals like you to join our team as a Customer Experience Specialist. In this role, you will be responsible for handling day-to-day service issues within our operation, working closely with hourly and management staff to address process, safety, staffing, and training needs.
The successful candidate will have excellent communication and problem-solving skills, as well as the ability to facilitate the smooth execution of procedures and management of systems. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we would love to hear from you.
Key Responsibilities:- Handles day-to-day service issues within the operation.
- Works with hourly and management staff to address process, safety, staffing, and training needs.
- Ensures customer satisfaction is met by coordinating operational needs and efforts.
