Customer Care Specialist

1 week ago


Dunedin, Otago, New Zealand Farmers Trading Company Ltd Full time

About the Position

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We are seeking a Customer Care Specialist to join our team in Dunedin. This is a key role that involves providing excellent customer service, maintaining a high level of product knowledge, and ensuring the department is well-stocked and organized.

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Key Responsibilities

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  • Welcoming customers to our store and offering assistance with purchases
  • Providing product knowledge and recommendations to help customers make informed decisions
  • Maintaining a clean and organized sales floor, including restocking shelves and processing inventory
  • Assisting customers in our fitting rooms and resolving any issues that may arise

Requirements

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To be successful in this role, you will need to have:

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  • A strong passion for customer service and retail
  • Excellent communication and interpersonal skills
  • The ability to work effectively in a fast-paced environment
  • Basic math skills and accuracy when handling cash and operating a point-of-sale system


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