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Administrative Support Professional
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About the Role
">">We are seeking a highly skilled Administrative Support Professional to join our team in the key role of Client Services Coordinator.
">As a Client Services Coordinator, you will play a vital part in ensuring the delivery of high-quality healthcare services to our clients. Your primary responsibility will be to coordinate and manage client support services, including scheduling appointments, coordinating with support workers, and maintaining accurate records.
">To be successful in this role, you will require excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You will also need to possess intermediate to advanced computer skills, including proficiency in Microsoft Office and experience with client management systems.
">Key aspects of the role include:
">- ">
- Proactively utilising the client management computer system to ensure accurate and timely support worker rosters;">
- Scheduling appointments and visits in line with service requirements;">
- Maintaining accurate and up-to-date records of client information and support worker activities;">
- Providing exceptional customer service to clients, support workers, and internal stakeholders;">
- Collaborating with the team leaders and service manager to proactively manage performance issues and improve service delivery.">
About You
">To succeed in this role, you will have at least two years' recent experience in a similar role, preferably in the healthcare sector. You will also possess the following skills and qualifications:
">- ">
- Exceptional customer service skills and a friendly and professional manner;">
- Patience, resilience, and a 'can do' attitude in challenging situations;">
- The ability to prioritise effectively and efficiently;">
- A proactive and professional communication style;">
- Intermediate to advanced computer skills, including proficiency in Microsoft Office and experience with client management systems.">
What We Offer
">Nurse Maude offers a supportive and dynamic work environment, with opportunities for career growth and development. As an employee, you can expect:
">- ">
- A competitive hourly rate reflecting your experience;">
- Ongoing training and development opportunities to enhance your skills and knowledge;">
- A comprehensive staff benefits package, including wellbeing initiatives and discounts on various products and services;">
- A collaborative and inclusive team culture that values diversity and promotes work-life balance.">
If you are a motivated and organized individual who is passionate about delivering high-quality healthcare services, we encourage you to apply for this exciting opportunity.
