Retail Store Manager Lead
2 weeks ago
Company Overview
At Platypus Shoes, we believe life goes beyond shoes. We're a dynamic retail group with a passion for delivering exceptional customer experiences and driving sales growth.
We operate over 850 stores across Australia and New Zealand, with a portfolio of 34 brands and 30+ online platforms. Our vision is to be the leading footwear retailer in the market, and we're committed to making this happen through our people and processes.
About the Role
We're seeking an experienced Store Manager to join our team at our Platypus store in Rotorua. As a key member of our leadership team, you'll be responsible for driving sales and KPIs, customer engagement, and team member coaching and development.
The successful candidate will have 1+ years of experience as a Retail Store Manager in a fast-paced environment. You'll be a motivated and driven individual with a passion for leading and inspiring a team to succeed.
Key Responsibilities
- Lead and inspire a team of passionate casuals, including the support from your Assistant Store Manager.
- Drive sales and KPIs, customer engagement, and team member coaching and development.
- Collaborate with your Area Manager to identify areas of opportunity for your store and team.
- Motivate your team to achieve optimal results in KPI's & added value targets across stores.
- Closely monitor store sales to achieve daily, weekly, monthly, and yearly targets - acknowledge outstanding results and identify any areas of missed opportunity.
- Effectively manage the wage costs in store, adhering to weekly wage targets and company rostering standards.
- Coach and mentor your team to maintain high team morale and encourage their individual development by ensuring training and succession plans are in place.
- Evaluate employee performance and provide constructive feedback.
- Ensure efficient OH&S management and adhere to state and national OH&S legislation.
Benefits and Culture
We offer a range of benefits and culture that make us stand out as an employer, including:
- 40% off Accent Group brands | Hype DC, Skechers, Platypus, Vans & many more
- Tuesday to Saturday roster – two consecutive days off in a row to maintain a healthy work life balance
- Access to our 'Employee Benefits' program which includes discounted Gym Memberships & Health Insurance packages
- Work amongst premium product alongside fellow passionate and dedicated sneakerheads
- Training & development to grow your career
- Opportunity to join the Future Leaders program which includes leadership training workshops, yearly global conferences, awards nights and much more
Requirements
- 1 + years Retail Store Manager experience in a fast-paced environment
- A motivated & driven 'Make it Happen' attitude
- A passion for leading & inspiring a team to succeed
- The ability to think strategically to identify missed opportunities and have a proven track record in driving sales and KPI's
- Being operationally excellent and experienced with stock control and visual merchandising
- Experience with effectively managing a roster & wage control
Why Work With Us?
We're a dynamic retail group with a passion for delivering exceptional customer experiences and driving sales growth. We're committed to creating an inclusive workplace that promotes and values diversity and inclusion.
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