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Customer Experience Specialist

3 weeks ago

ManawatuWanganui, New Zealand Pn Personnel Full time
Job Overview

R.R. Fisher NZ Limited is a trusted name in power transmission and conveyor products, proudly serving NZ Businesses for over 70 years.

We are seeking an experienced Customer Services professional to join our team based in Palmerston North Office.

  • Provide exceptional customer service via phone, email, and online throughout New Zealand.
  • Proactively contact customers to build and refresh relationships, growing sales.
  • Liaise with colleagues both onsite and at other locations, positively contributing to an upbeat and conscientious culture.
Key Responsibilities
  • Respond to inbound customer enquiries and adeptly handle technical questions.
  • Maintain, build, and refine the customer database, with a focus on accuracy.