Reliability Engineering Director

1 week ago


Wellington, Wellington, New Zealand Xero Full time
About the Role

As a seasoned technical leader, you will drive innovation and foster a collaborative team culture as an Engineering Manager at Xero.

You will lead and inspire our SRE tooling teams, with a passion for production operations and the developer experience. Your expertise in site reliability engineering or related disciplines such as platform engineering, CICD, or internal developer tooling will be instrumental in ensuring the reliability, scalability, and performance of Xero's products and platforms.

We're looking for a talented individual with experience in leading cross-organisational reliability initiatives, collaborating with product teams, software engineers, and stakeholders to define and achieve reliability goals.

Responsibilities
  • Provide technical leadership and mentorship to our SRE teams, fostering alignment and collective success.
  • Lead and drive the delivery of cross-organisational reliability initiatives.
  • Collaborate with product teams, software engineers, and a wide group of stakeholders across Xero to define and achieve reliability goals.
  • Developing a team culture of ownership through role modelling, empowerment, continuous improvement, experimentation, and feedback.
Requirements
  • Previous experience in an Engineering Management role, with proven leadership skills in a technical environment.
  • Successful track record of leading delivery of strategically important projects and initiatives.
  • Strong technical experience with solid engineering fluency and background.
  • Experience working in any of the following areas; site reliability engineering, platform engineering, CICD, internal developer tooling, or product engineering.
  • Experience leading teams that are operating production systems at scale.
  • Strong understanding of the engineer experience and end-to-end developer toolchain.
  • Ability to solve cross-organisation engineering challenges including using influence rather than authority to enact change.
  • Strong business acumen and stakeholder management capabilities to support Global reliability responsibility across Xero.
  • Understanding of human factors, safety science, and resilience engineering.
What We Offer
  • A competitive salary range of $175,000 - $225,000 per year.
  • A generous paid leave policy, including 26 weeks of paid parental leave for primary caregivers.
  • A comprehensive Employee Assistance Program to access mental health care for you and your family.
  • A beautiful office space with flexible working arrangements.
  • Career development opportunities and a supportive team culture.

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