Customer Service Liaison
7 days ago
About Tangram
Tangram is a leading reseller of discounted fuel cards, providing services on behalf of major fuel companies. We are passionate about helping people save money while enjoying fantastic discounts.
Job Description
We are seeking an enthusiastic Customer Service Representative to support our expanding team. As a key member of our customer-focused environment, you will play a crucial role in delivering exceptional service while ensuring accuracy in processing applications and dispatching fuel cards.
Key Responsibilities:
- Handle customer inquiries via phone and email with professionalism and efficiency
- Process applications and ensure accurate data entry
- Resolve customer concerns quickly and effectively
- Assist with daily marketing activities via email, phone, and SMS
Requirements
To succeed in this role, you must have previous customer service experience and be pro-active and organised with great attention to detail. You should also be well-versed with MS Office and flexible to take up more responsibilities assigned by the manager.
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