Customer Service Delivery Specialist

6 days ago


Wellington, Wellington, New Zealand Datacom Full time

Datacom is committed to delivering exceptional customer experiences and driving innovation in the IT industry.

About the Position

The Data Centre Delivery Coordinator is a key role in our organisation, responsible for coordinating customer activity across all NZ and AU data centres. This involves scheduling customer work, managing resources, and ensuring timely completion of projects.

  • Ensuring customer records are accurate and up-to-date
  • Scheduling operational tasks and managing resources to deliver customer requests
  • Liaising with internal teams to ensure delivery to the customer
Key Requirements

To succeed in this role, you'll need:

  • A good understanding of health and safety and compliance requirements
  • Strong organisational and time-management skills
  • Excellent customer service skills with a focus on empathy and prioritisation
What We Offer

As a member of the Datacom team, you'll enjoy a range of benefits, including:

  • Opportunities for professional development and career growth
  • A dynamic and supportive work environment
  • Flexible working arrangements and work-life balance


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