Supervisory Role in Food Service

2 days ago


New Plymouth, Taranaki, New Zealand Homes Full time

Homes values hardworking and dedicated individuals who can join our team as Restaurant Supervisors.

We are seeking individuals who possess the skills and experience necessary to succeed in this role.

Responsibilities
  • Develop business strategies in collaboration with the Restaurant Manager and Owner/Director.
  • Oversight of daily restaurant operations, ensuring smooth execution and exceptional customer experiences.
  • Manage staff supervision, supporting rostering and scheduling.
  • Maintain up-to-date knowledge of licensing and registration requirements, ensuring full compliance.
  • Accurately perform opening and closing procedures, including cash handling.
  • Ensure quality standards for food and beverage service.
  • Deliver exceptional customer service, resolving complaints efficiently.
  • Assist with events, preparing and serving food and beverages as needed.
  • Support employee training and development, integrating newcomers into our hospitality culture.
  • Address staff concerns and workplace issues promptly and professionally.
  • Collaborate with inventory management, ordering and purchasing stock as necessary.

Required skills and qualifications:

  • Degree in Hospitality Management or equivalent, or at least one year of relevant experience.
  • Liquor Control Qualification (LCQ) and Manager Certificate, or ability to obtain within a reasonable timeframe.
  • Flexibility to work from Tuesday to Sunday, including public holidays, with a minimum 30-hour weekly commitment.


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