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Sales Team Lead

3 weeks ago

Tauranga, Bay of Plenty, New Zealand Michael Hill Full time

**About Us**

At Michael Hill, we've been a symbol of timeless style and exceptional craftsmanship since 1979. With stores spanning Australia, New Zealand, and Canada, we're dedicated to celebrating life's meaningful moments, fostering an inclusive workplace, and supporting sustainability.

We're now seeking a charismatic sales leader with a passion for exceptional customer service and the drive to lead a high-performing team as our Assistant Store Manager. If you have a natural ability to build connections, understand customer needs, and deliver tailored experiences that make every visit unforgettable, this is your chance to shine

  • Key Responsibilities:
  • Lead by example in delivering exceptional customer service and ensuring a seamless shopping experience.
  • Develop and implement strategies to drive sales growth and achieve key performance indicators (KPIs).
  • Foster a positive and supportive team environment, promoting collaboration and open communication.
  • Mentor and coach team members to develop their skills and confidence.

About You

  • You're a results-driven individual with a proven track record in sales leadership and team management.
  • You possess excellent communication and interpersonal skills, with the ability to inspire and motivate others.
  • You're committed to exceeding customer expectations and delivering exceptional results.
  • You thrive in a fast-paced retail environment and are adaptable to changing situations.

What We Offer

  • A competitive base salary and incentives through monthly and annual performance achievements.
  • The opportunity to grow your career within our 300+ stores across Australia, New Zealand, and Canada.
  • A collaborative team environment with regular feedback and coaching.
  • Access to exclusive perks, including team member pricing on premium jewellery.