Healthcare Advocate

5 days ago


Auckland, Auckland, New Zealand Southern Cross Community Healthcare Full time

**About Us**

We're a leading health insurer in New Zealand, dedicated to delivering outstanding experiences to our members. Our mission is to transform ourselves and empower New Zealanders to live their healthiest lives.

About the Role

The Advocacy Specialist role is at the forefront of our advocacy service, supporting and delivering sustainability outcomes for our membership. This is an exciting time to be part of our journey.

Responsibilities

  • Screening of all advocacy-related cases
  • Liaison with Southern Cross members, healthcare providers, and ACC to procure all relevant case information and supportive documentation
  • Provision of medical assessment in our weekly medico-legal case discussions
  • Delivery of training and guidance to other teams in the business
  • Active contribution to the continuous evolution and improvement of advocacy systems and processes

About You

A history where customer focus is at the forefront; a sense of why organisational culture and teamwork is a foundation of success. At least 3-5 years' experience in health-related industries with knowledge of musculoskeletal system and/or surgical procedures. Tertiary qualification in health sciences or background in nursing, physiotherapy, occupational health, or medical imaging preferred.

Benefits

  • Five days of wellbeing leave per year
  • Health insurance for you and your immediate whanau
  • Life insurance cover and discounts on pet and travel insurance
  • Extra parental leave benefits and financial wellbeing support
  • Participation in our workplace wellbeing programme
  • Purchase flexi leave and participate in a volunteer day to contribute to a cause or community with your team

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