Retail Service Ambassador
4 days ago
About Us
The Warehouse is a leading retailer with a commitment to excellence in customer service. We're looking for a talented individual to join our in-store service desk team as a Customer Service Team Member.
Responsibilities
Your key responsibilities will include:
- Providing exceptional customer service and resolving customer complaints
- Processing transactions, including returns, exchanges, refunds, and transfers
- Supporting the Loss Prevention team by assisting with security measures and ensuring store safety
- Assisting with checkout operations and supporting the sales floor team
Requirements
To be successful in this role, you'll need:
- Previous experience in retail, hospitality, or a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work well under pressure and meet deadlines
- Physical fitness to undertake heavy lifting and prolonged standing
What We Offer
We offer a competitive salary, plus a range of benefits, including:
- Team Card: discounts at our stores and online
- Here for Good Leave: time off to volunteer and make a difference in your community
- Birthday Leave: a special day off to celebrate your birthday
- Counseling: access to free, confidential counseling and advice
- Career Progression: opportunities to advance within the company
Apply Now
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