Retail Service Ambassador

4 days ago


Christchurch, Canterbury, New Zealand The Warehouse Part time

About Us


The Warehouse is a leading retailer with a commitment to excellence in customer service. We're looking for a talented individual to join our in-store service desk team as a Customer Service Team Member.



Responsibilities


Your key responsibilities will include:



  • Providing exceptional customer service and resolving customer complaints
  • Processing transactions, including returns, exchanges, refunds, and transfers
  • Supporting the Loss Prevention team by assisting with security measures and ensuring store safety
  • Assisting with checkout operations and supporting the sales floor team


Requirements


To be successful in this role, you'll need:



  • Previous experience in retail, hospitality, or a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and meet deadlines
  • Physical fitness to undertake heavy lifting and prolonged standing


What We Offer


We offer a competitive salary, plus a range of benefits, including:



  • Team Card: discounts at our stores and online
  • Here for Good Leave: time off to volunteer and make a difference in your community
  • Birthday Leave: a special day off to celebrate your birthday
  • Counseling: access to free, confidential counseling and advice
  • Career Progression: opportunities to advance within the company


Apply Now



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