Strategic Broker Partnerships Director

2 weeks ago

Auckland, Auckland, New Zealand Ando Insurance Group Limited Full time

About Us

We're proud to be a bit different from regular insurance companies – it's our people and their relationships that make that difference. When we work hard, focus, and think smart, we also know the importance of human connections that make us tick and get along together.

Job Description

This role supports the growth, profitability, and market positioning of Ando's Broker Distribution business through strategic engagements with key partners. You'll develop and implement key partner programs, facilitate strong relationships, and coordinate meetings and events.

Responsibilities

  • Develop, implement, and manage key partner strategic engagement programs to achieve business objectives.
  • Maintain collaborative relationships with key stakeholders within partner organizations, ensuring open communication channels.
  • Plan and execute strategic meetings and events with key partners in conjunction with the events coordinator.
  • Secure effective participation at partner conferences and negotiate conference involvement and sponsorship.
  • Enhance representation and participation in professional development programs offered by key partners.
  • Collaborate with heads of distribution segments to manage sponsorship and events.
  • Design and maintain strategies aligned with Ando's growth targets for each key partner.
  • Establish a regular reporting process for key partners to track progress.
  • Document and report on actions discussed during partner meetings.
  • Engage with key partners to gather information desired for reporting purposes.
  • Implement a feedback loop to disseminate key partner insights to the Distribution team.
  • Develop, implement, and manage the key customer engagement program.
  • Oversee broker agreements with all partners, including commission rate negotiations.
  • Collaborate with the schemes team to ensure due process is followed when reviewing and implementing scheme agreements.
  • Oversight, monitoring, and negotiation of professional service agreements with partners.
  • Address complaints within the Distribution team.
  • Lead the onboarding and due diligence process for brokers seeking to establish an agency with Ando.

Requirements

Candidates should possess senior-level experience in key account relationship management, existing connections with key insurance broker partners, and a deep understanding of the insurance market dynamics. Strong communication skills, strategic thinking, and commercial acumen are essential, along with proficiency in Microsoft Office Suite and experience extracting data from BI reporting systems like Qlik.

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