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Operational Excellence Specialist

2 weeks ago


Christchurch, Canterbury, New Zealand Servicenow Full time
About the Role:
The Executive Experience Coordinator will be responsible for ensuring the smooth operation of our Innovation Centers, providing world-class customer experiences, and collaborating with cross-functional teams.
Key Responsibilities:
  • Manage complex calendars and scheduling for multiple concurrent engagements within our Innovation Centers.
  • Coordinate with presenters, subject matter experts, and executives to ensure seamless delivery.
  • Handle all pre-activities and coordination, including agenda logistics, boardroom planning, and stakeholder communication.

What You'll Need:
To succeed in this role, you'll require:
  • 5+ years of experience in event coordination, executive support, or customer experience roles.
  • Strong problem-solving abilities and grace under pressure.
  • Exceptional attention to detail and organizational skills.

About Servicenow:
We're a global company that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.