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Frontline Community Liaison

3 weeks ago

Hamilton, Waikato, New Zealand Hamilton City Council Full time
About Our Team

We are a dynamic and supportive team at Hamilton City Council, dedicated to delivering exceptional customer service experiences. As a Customer Service Delivery Representative, you will be part of a close-knit team that values collaboration and teamwork.

Key Responsibilities
  • To provide expert advice and guidance to customers on our services and products.
  • To work closely with colleagues to identify opportunities for improvement and implement changes.
  • To contribute to the development of new initiatives and projects.
Requirements
  • Previous experience in sales or customer service, preferably in a fitness centre or learn to swim school setting.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers from diverse backgrounds.
  • Ability to work independently and as part of a team, with a positive attitude and a willingness to adapt to changing situations.
What We Offer
  • A rewarding career with opportunities for growth and development.
  • A comprehensive benefits package, including wellbeing days, health insurance, and more.
  • A supportive and inclusive work environment, with a focus on employee wellbeing and engagement.