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Senior Spa Manager Role

1 week ago

Auckland, Auckland, New Zealand Hyatt Hotels Corporation Full time
About the Opportunity

We are seeking a highly skilled and motivated Spa Manager to lead our luxury spa facility at the Park Hyatt Auckland.

The successful candidate will be responsible for ensuring the exceptional delivery of spa services and the overall satisfaction of our discerning guests.

  • Develop and implement marketing strategies to promote the spa's offerings and drive revenue growth.
  • Maintain high standards of customer service and ensure a seamless, personalized experience for all spa guests.
  • Manage and coach a team of talented therapists, receptionists, and attendants.
  • Monitor industry trends and introduce new treatments, products, and services to enhance the spa's service portfolio.
Key Responsibilities
  • Oversee the day-to-day operations of the spa, including staff scheduling, inventory management, and financial reporting.
  • Collaborate with the hotel's management team to align the spa's operations with the overall business objectives.
  • Ensure compliance with all relevant health, safety, and licensing requirements.
  • Develop and implement policies and procedures to ensure the efficient operation of the spa.