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Luxury Store Manager

1 week ago

Auckland, Auckland, New Zealand BoF Careers Full time

Company Overview

Swarovski is a leading luxury fashion brand that fosters innovation and inspiration. Our teams work together to create unforgettable experiences for our customers.

Job Summary

As an Assistant Store Manager, you will be responsible for delivering exceptional customer service, building strong relationships with our customers, and driving business growth through effective leadership and coaching.

Key Responsibilities

  • Provide exceptional customer service, ensuring every interaction exceeds expectations.
  • Lead by example, demonstrating passion and enthusiasm in all aspects of the job.
  • Support recruitment, coach, and motivate the team to achieve business objectives.
  • Collaborate with the team to implement sales and service plans, goals, and targets.
  • Onboard new starters, ensuring a seamless transition into the team.

About You

We are looking for an experienced Assistant Store Manager with:

  • 1-2 years' experience in a multicultural retail environment.
  • Proven leadership and coaching skills.
  • Digital proficiency, learning agility, and a growth mindset.
  • A winning personality, enabling trustful relationships with colleagues and customers.

Our Benefits

  • Swarovski products discounts.
  • Employee Assistance Program.
  • Volunteering leave.
  • Learning and development programs.