Compliance Analyst, Complaints Role

6 days ago


Wellington, Wellington, New Zealand Wellington-Altus Financial Inc. Full time

About Us

Wellington-Altus Financial Inc. is a leading financial services company with a strong commitment to equity and diversity. We are seeking a highly skilled Compliance Analyst, Complaints to join our team.

The Opportunity

We are looking for an experienced professional to provide administrative support in assisting with the review of client complaints and carrying out compliance activities related to Anti-Money Laundering surveillance. The successful candidate will possess strong organization skills, exceptional attention to detail, and be responsible for leveraging technology to improve the analyst function.

Key Responsibilities

  • Managing and maintaining high-risk client lists as determined by daily trade and account supervisor.
  • Identifying and investigating potentially suspicious activity through monitoring.
  • Conducting analysis with respect to AML due diligence leveraging external and internal databases.
  • Drafting and preparing AML investigative summaries for the Chief Compliance Officers.
  • Completing AML filing requirements for the firm.
  • Maintaining AML files and supporting documentation.
  • Assisting with policies and procedures to ensure compliance with industry regulations related to proceeds of crime money laundering and terrorist financing act.
  • Informing senior management of activity that may involve rule violation or suspicious activity.
  • Participating in other compliance and supervision-related projects and initiatives as assigned.
  • Managing the complaint handling process by gathering information, investigation, and adjudicating complaints relating to the firm and its registrants.

Requirements

  1. Bachelor's degree in business administration, accounting, finance, or related field.
  2. Equivalent combination of education and experience may be considered.
  3. Experience in the wealth management or other regulated industry is a strong asset.
  4. Successful completion of the CSC and CPH courses is considered an asset.
  5. A minimum 2 years' experience in a professional office environment.
  6. Previous exposure to AML monitoring or financial services preferred.
  7. CAMS certification an asset.
  8. Proficiency with the MS Office suite, including Word, Excel, PowerPoint, Teams, and Outlook.


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