Service Expert Advisor

5 days ago


Auckland, Auckland, New Zealand Oak Furniture Store Nz & Au Full time

**Job Summary**

We are seeking an experienced Customer Service representative to join our Oak Furniture Store Nz & Au team. The successful candidate will be responsible for providing exceptional customer service, resolving customer complaints, and working collaboratively with internal teams to drive business growth.

This role requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment. Proficiency in Microsoft Office and familiarity with the furniture e-commerce industry are also essential. If you have a passion for delivering excellent customer service and are looking for a challenging and rewarding career opportunity, we encourage you to apply.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues promptly and professionally
  • Work collaboratively with internal teams to resolve complex customer complaints
  • Identify opportunities to improve customer experience and process efficiency
  • Develop and maintain relationships with customers to build loyalty and trust

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