Digital Transformation Leader

2 weeks ago


Wellington, Wellington, New Zealand Kainga Ora - Homes And Communities Full time

About Us

Kainga Ora - Homes and Communities is the organization responsible for transforming New Zealand's housing choices, outcomes, and the entire housing sector. We create homes and communities that enable New Zealanders to thrive.

We are passionate about transforming New Zealand for the better, including being a trusted partner for Māori and iwi, protecting and enabling their rights, interests, and aspirations under the guidance of Te Tiriti o Waitangi.

Our Opportunity

The Delivery Lead is a key leadership role in providing digital capabilities to our business and achieving business outcomes. This position focuses on managing and developing ESM & ITSM capabilities, leading a cross-functional team who deliver results, and guiding the team through change and empowering them to thrive in a dynamic environment.

Your Role

  • Experience leading cross-functional teams within an ITSM/ESM tools practice.
  • Developing and delivering ITSM practices using a framework such as ITIL.
  • Supporting and empowering cross-functional teams, providing guidance, removing blockers, and enabling effective collaboration.
  • Leading teams through change with confidence, resilience, and clarity, ensuring alignment with business goals while fostering team ownership and accountability.
  • Taking ownership and accountability for successful delivery.
  • Working with Product Owners and business stakeholders to define priorities, negotiate deliverables, and ensure alignment with strategic objectives.
  • Hands-on experience in Agile environments, including leading Agile ceremonies, backlog refinement, and work estimation.
  • Setting clear performance expectations, coaching team members, and managing performance with a focus on growth and respect.


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