Quality Assurance Specialist

4 days ago


Wellington, Wellington, New Zealand Ministry Of Health New Zealand Full time

About the Role

The Ministry of Health New Zealand is seeking a highly skilled Quality Assurance Specialist to join our Product Safety team within the Compliance Management Branch. As a key member of this team, you will play a pivotal role in safeguarding the quality and safety of medicines in New Zealand.

About You

We are looking for an individual with a strong background in pharmacy or other sciences, preferably with experience in working in a regulatory environment. Your excellent written and oral communication skills will enable you to develop strong relationships within the health sector and industry.

Your Key Responsibilities

  • Investigate medicine quality issues: review, risk assess, and act on reports of quality concerns and breaches of medicines legislation.
  • Oversee complaints & recalls: manage the complaints and recall process, ensuring adherence to internal SOPs and the New Zealand Recalls Code.
  • Provide technical advice: collaborate with teams to deliver accurate, risk-based decisions and advice on medicines.
  • Regulatory action & compliance: assist in regulatory action, including preparing materials for prosecutions and reviewing therapeutic advertisements for compliance.
  • Drive improvements: contribute to projects, process development, and continuous improvement across the Product Safety framework.

About Us

The Ministry of Health is committed to improving healthcare outcomes for all New Zealanders. Our Product Safety team works closely with various stakeholders to ensure the safety of medicines and medical devices. We value diversity and inclusion, and we welcome applicants from all walks of life.



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