Digital Transformation Specialist
2 weeks ago
Company Overview
Osf Global Services is a leading digital transformation specialist and trusted Salesforce partner, excelling in B2B, B2C, and multi-cloud solutions. Our achievements include recognition in Fast Company's best workplaces for innovators and the Salesforce 2023 Partner Innovation Awards for Multi-Cloud Digital Transformation.
We have completed 1,400 Salesforce multi-cloud engagements and earned over 3,000 Salesforce certifications. Our AI-powered solutions drive data-driven results and enhance operational efficiency. With 45 locations and 2,000 clients worldwide, we build trust through innovation.
Job Description
As a Business Analyst, you will be a key member of the Salesforce Practice, acting as a conduit between technology and the business for our clients. You will engage end-to-end from pre-sales and requirements elicitation through to solution design and implementation.
Key Responsibilities:
- End-to-end project engagement critically understanding clients' operations and systems
- Translating client requirements into technical specifications and translating designs into user stories
- Creating business flowcharts or other visual aids to communicate changes to the business teams
- Determining potential solutions and testing them for both technical and business compatibility
- Developing project feasibility reports and presenting solutions to the client
- Defining scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders
- Prioritizing features, defining project scope, and identifying risks
- Planning and scheduling timelines and milestones for projects
- Developing and delivering progress reports, proposals, requirements documentation, and presentations
- Proactively managing changes in scope, identifying potential crises, and elaborating contingency plans
- Executing on other responsibilities in line with business objectives as required
About You
We are looking for a highly skilled and experienced individual with:
- Proven skills and experience within Financial Services
- 5+ years of project delivery experience with experience in presales proposals and estimation
- High initiative and a strong focus on continuous improvement and innovation
- Strong consulting, client engagement, and communication skills
- Prioritization and ability to provide oversight and engagement across multiple projects
- Strong attention to detail, highly organized, and focused on work quality planning
- Ability to build strong relationships with stakeholders
- Self-managing and driven to achieve personal and company goals
- Previous Salesforce experience would be ideal but not essential
Benefits
At Osf Global Services, we offer:
- A chance to gain expertise in diverse cloud platforms, including AI, and make a significant difference to clients
- The opportunity to deliver top-quality outcomes for renowned brands
- A diverse team of 2,500+ professionals around the world
- Foster teamwork and long-term customer relationships
- An equal opportunity employer, where you can bring your whole self to work
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