Digital Transformation Specialist

2 weeks ago


Auckland, Auckland, New Zealand Osf Global Services Full time

Company Overview

Osf Global Services is a leading digital transformation specialist and trusted Salesforce partner, excelling in B2B, B2C, and multi-cloud solutions. Our achievements include recognition in Fast Company's best workplaces for innovators and the Salesforce 2023 Partner Innovation Awards for Multi-Cloud Digital Transformation.

We have completed 1,400 Salesforce multi-cloud engagements and earned over 3,000 Salesforce certifications. Our AI-powered solutions drive data-driven results and enhance operational efficiency. With 45 locations and 2,000 clients worldwide, we build trust through innovation.

Job Description

As a Business Analyst, you will be a key member of the Salesforce Practice, acting as a conduit between technology and the business for our clients. You will engage end-to-end from pre-sales and requirements elicitation through to solution design and implementation.

Key Responsibilities:

  • End-to-end project engagement critically understanding clients' operations and systems
  • Translating client requirements into technical specifications and translating designs into user stories
  • Creating business flowcharts or other visual aids to communicate changes to the business teams
  • Determining potential solutions and testing them for both technical and business compatibility
  • Developing project feasibility reports and presenting solutions to the client
  • Defining scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders
  • Prioritizing features, defining project scope, and identifying risks
  • Planning and scheduling timelines and milestones for projects
  • Developing and delivering progress reports, proposals, requirements documentation, and presentations
  • Proactively managing changes in scope, identifying potential crises, and elaborating contingency plans
  • Executing on other responsibilities in line with business objectives as required

About You

We are looking for a highly skilled and experienced individual with:

  • Proven skills and experience within Financial Services
  • 5+ years of project delivery experience with experience in presales proposals and estimation
  • High initiative and a strong focus on continuous improvement and innovation
  • Strong consulting, client engagement, and communication skills
  • Prioritization and ability to provide oversight and engagement across multiple projects
  • Strong attention to detail, highly organized, and focused on work quality planning
  • Ability to build strong relationships with stakeholders
  • Self-managing and driven to achieve personal and company goals
  • Previous Salesforce experience would be ideal but not essential

Benefits

At Osf Global Services, we offer:

  • A chance to gain expertise in diverse cloud platforms, including AI, and make a significant difference to clients
  • The opportunity to deliver top-quality outcomes for renowned brands
  • A diverse team of 2,500+ professionals around the world
  • Foster teamwork and long-term customer relationships
  • An equal opportunity employer, where you can bring your whole self to work


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