Retail Sales Professional, Dunedin

2 weeks ago


Dunedin, Otago, New Zealand ResMed Inc Full time
Role Overview

We are looking for a skilled and enthusiastic Retail Sales Professional to join our team in Dunedin.

This is a part-time position that requires a strong focus on customer satisfaction and sales performance. As a key member of our team, you will play a vital role in driving revenue growth and enhancing our market reputation.

In this role, you will have the opportunity to develop your skills and knowledge in sales and customer service and contribute to the success of our New Zealand operation, EdenSleep.

Key Responsibilities
  • Achieve sales targets and provide recommendations to improve sales performance and customer service delivery.
  • Provide personalized coaching to customers on managing their sleep health journey.
  • Stay up-to-date with product knowledge and training to ensure excellent customer service and sales support.
  • Fulfill client follow-up programs and prepare reports to monitor progress and effectiveness.
  • Perform general office duties to maintain the upkeep of the clinic, including stock management, filing, and cleanliness.
  • Maintain, reprocess, and check trial equipment to ensure optimal performance.
  • Communicate effectively with third parties when required.
Requirements
  • A minimum of 2 years' experience in a busy retail or customer-facing role with multi-tasking responsibilities.
  • Strong administration and retail skills, including visual merchandising standards, POS experience, cash handling, and attention to detail.
  • The ability to remain calm under pressure and maintain compassion for customers.
  • Excellent communication and interpersonal skills, with the ability to find solutions to customer concerns and issues.
  • Knowledge of MYOB or MedTech is an advantage.
  • A preference for having a healthcare or pharmacy background.

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