We are looking for a talented individual to fill the role of Customer Contact Specialist. This is a great opportunity for someone who is passionate about delivering exceptional customer service and has a strong desire to learn and grow within our company.

• Provide excellent customer service across multiple areas and channels of Interislander.
• Maintain up-to-date knowledge of our products and services to provide accurate information to customers.
• Process a wide range of enquiries, including bookings, group requests, and other customer queries.

• Proven experience in a customer-facing role, ideally in a call centre or hospitality environment.
• High level of comfort with technology, including Microsoft software packages.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage competing priorities.