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VOC Team Member

1 week ago

Lower Hutt, Wellington, New Zealand Ventia Pty Limited Full time

Our VOC team is looking for a highly skilled and experienced Senior Customer Experience Coordinator to join our team. In this role, you will be responsible for providing exceptional customer service across all communication channels, using first call resolution techniques to efficiently address stakeholder inquiries.

The ideal candidate will have a solid background in operational and logistics management and be able to prioritize tasks effectively. They must also be flexible and able to adjust to changing priorities on short notice.

As a key member of our VOC team, you will have opportunities to learn and grow with us. We offer a collaborative and supportive team environment, as well as opportunities to develop your skills and expertise in customer service and operations.

We value diversity and inclusion at Ventia, and we strive to create an environment where everyone feels valued and respected. If you are passionate about delivering exceptional customer service and have a solid background in operational and logistics management, we encourage you to apply.

  • Enjoy a collaborative and supportive team environment
  • Develop your skills and expertise in customer service and operations
  • Be part of a company that values diversity and inclusion